Journal of Operational Research and Its Applications ( Applied Mathematics ) - Lahijan Azad University

Numerous economic, social and environmental barriers and problems in society that affect the ability to produce and distribute products in a timely manner cause instability in the optimal management of supply chain industries including timely and low cost supply of raw materials, quality production and proportional distribution with the needs of the consumer. In this research, while identifying the factors affecting supply chain stability using the latest version of the SCOR model, research background and expert opinion and determining the weight of each factor by IVHF-DANP method, to determine the preference of SSCM loops using EHFL-VIKOR method in the cement industry with the aim of improving the performance of the supply chain. As a result, in addition to the six criteria of the SCOR model and three dimensions of the sustainability approach, ten other factors were determined by experts and a total of nineteen factors, of which the economic dimension has the most weight among the proposed model elements, followed by environmental, social, capability reliability and accountability are in the second to fifth ranks, and finally the customer interest loop and then the factory loop have the most priority, and it can be said that the customer is in the focus of the company's supply chain management.